Warranty Policy
Every repair performed by Joseph Services is covered by a 90-day warranty on parts and labour, starting on the date of the repair.
What Is Covered
- Parts supplied and installed by Joseph Services during the repair.
- The labour to repair or replace those parts.
- The specific problem that was repaired, on the same appliance.
What Is Not Covered
- Parts supplied by the customer.
- Damage caused by misuse, accident, improper installation by others, power surges, flooding or other external causes.
- A different problem on the same appliance, even if it occurs within 90 days.
- Appliances that have been repaired or modified by someone else after our visit.
If the Same Problem Returns
If the problem we repaired comes back within 90 days, call us and we will return to inspect the appliance. Covered parts and the labour to replace them are included under the warranty. A service call fee applies to the return visit, and a discount may be offered.
How to Make a Warranty Claim
- Call 514-608-0650 within 90 days of the repair.
- Have your invoice or the date of the repair ready.
- We will schedule a visit to inspect the appliance.
This warranty does not limit any rights you may have under the Québec Consumer Protection Act.
Questions
Call us at 514-608-0650 or email info@josephservices.ca. We are available 7 days a week, from 6 am to 10 pm.