Cancellation and Rescheduling Policy
We reserve a time slot and a technician for every appointment. Please give us as much notice as possible if you need to cancel or change your booking.
Notice Required
- Regular appointments: please cancel or reschedule at least one day before your appointment.
- Same-day appointments: please cancel or reschedule at least 2 hours before the scheduled time.
How to Cancel or Reschedule
Call or text us at 514-608-0650, or email info@josephservices.ca. Please include your name, address and appointment date.
Access to the Appliance
Please make sure someone 18 or older is home at the appointment time and that the technician can reach the appliance safely.
Questions
Call us at 514-608-0650 or email info@josephservices.ca. We are available 7 days a week, from 6 am to 10 pm.