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refrigerator not cooling repair Montreal Laval

Refrigerator Not Cooling? Causes, What to Check and Professional Repair

A refrigerator that stops cooling puts your food at risk within hours. Sometimes the fridge section warms up while the freezer still works; other times both sections lose temperature, or the fridge runs constantly without getting cold.

Joseph Services repairs refrigerators that are not cooling in homes across Montréal, Laval and the South Shore. We find the cause on the first visit and explain the repair and its flat-rate price before any work begins.

What to Check Before You Call

  1. Make sure the temperature controls have not been turned down or switched off by accident.
  2. Check that the door closes fully and the door seal is not torn or blocked by food containers.
  3. Leave space around the fridge and clean dust from the condenser coils if you can reach them safely.
  4. Make sure vents inside the fridge and freezer are not blocked by food.
  5. Listen for the compressor and fans. A fridge that is completely silent, or clicks on and off, usually needs a technician.

If the fridge still does not cool after these checks, move perishable food to a cooler and keep the doors closed as much as possible until it is repaired.

Common Reasons a Refrigerator Stops Cooling

Evaporator Fan Motor Failure

The evaporator fan moves cold air from the freezer into the fridge section. When it fails, the freezer may stay cold while the fridge warms up. You may also hear a noisy or squealing fan before it stops.

Frost Build-Up on the Evaporator Coils

A defrost heater, defrost sensor or defrost control that fails lets ice build up on the coils. Air can no longer flow through, and cooling slowly drops in both sections.

Dirty Coils or Condenser Fan Problem

The condenser coils and fan release heat from the refrigerator. Heavy dust or a failed condenser fan makes the system overheat and cool poorly.

Faulty Temperature Sensor or Control Board

Modern refrigerators rely on sensors and an electronic control board. A bad sensor or board can stop the compressor or fans from running even when everything else is fine. Many models also show an error code we can read.

Compressor or Start Relay Problem

If the compressor does not start, or starts and stops repeatedly, the cause may be the start relay, the inverter board on newer LG and Samsung models, or the compressor itself. We test these parts before recommending a repair.

Worn Door Gasket

A torn or deformed door seal lets warm air in. The fridge runs longer, frost builds up and cooling suffers.

How We Repair a Refrigerator That Is Not Cooling

Our technician checks temperatures, fans, defrost components, sensors and the control system to find the actual cause, not just the symptom. You get a clear explanation and a flat-rate price before the repair. When a part is needed, we use the correct model-specific part.

Why Homeowners Choose Joseph Services

  • Flat-rate pricing: a set visit and diagnosis fee, then one flat repair price that includes parts. If you go ahead, the diagnosis fee you already paid is deducted from the repair price. No hourly surprises.
  • 90-day warranty on parts and labour for every repair.
  • All major brands: LG, Samsung, Whirlpool, Bosch, GE, Maytag, KitchenAid, Frigidaire, Kenmore, Sub-Zero and more.
  • In-home service in Montréal, Laval and the South Shore, 7 days a week from 6 am to 10 pm.
  • Payment on site when the job is done, with an invoice right away.

Book Refrigerator Repair with Joseph Services

Call 514-608-0650 or book online. We are open 7 days a week, 6 am to 10 pm, and serve homes across Montréal, Laval and the South Shore.