How Our Appliance Repair Service Works
We keep appliance repair simple: one visit to diagnose, a clear flat-rate price before any work, and a 90-day warranty on the repair. Here is what to expect when you book Joseph Services.
1. Book Your Repair
Call 514-608-0650 or book online. We are open 7 days a week, from 6 am to 10 pm, and serve homes across Montréal, Laval and the South Shore.
To help us prepare, have the following ready:
- The type and brand of appliance
- The model number, usually on a sticker inside the door, on the frame or at the back
- What the appliance is doing, any error code, and when the problem started
2. In-Home Diagnosis
A technician comes to your home at the scheduled time, inspects the appliance and tests the parts involved to find the actual cause, not just the symptom.
3. Flat-Rate Price Before Any Work
Our pricing is flat-rate, not hourly. You pay a set visit and diagnosis fee for the visit and finding the cause. You then receive one flat repair price, parts included, before we start, and you decide whether to go ahead. If you choose the repair, the diagnosis fee you already paid is deducted, so you pay only the remaining balance. If you decide not to repair, only the diagnosis fee is charged.
4. Repair
With your approval, we complete the repair using the correct part for your model. If a part needs to be ordered, we schedule a return visit to finish the job.
5. Testing, Invoice and Payment
We test the appliance to confirm it is working, then give you an invoice right away. Payment is made on site when the job is done.
6. 90-Day Warranty
Every repair is covered for 90 days on parts and labour.
Book Appliance Repair with Joseph Services
Call 514-608-0650 or book online. We are open 7 days a week, 6 am to 10 pm, and serve homes across Montréal, Laval and the South Shore.