{"id":597,"date":"2026-11-09T18:49:53","date_gmt":"2026-11-09T18:49:53","guid":{"rendered":"https:\/\/josephservices.ca\/fr\/conditions-de-service\/"},"modified":"2026-11-09T18:56:06","modified_gmt":"2026-11-09T18:56:06","slug":"conditions-de-service","status":"publish","type":"page","link":"https:\/\/josephservices.ca\/fr\/conditions-de-service\/","title":{"rendered":"Conditions de service"},"content":{"rendered":"\n<h1 id=\"h-conditions-de-service\" class=\"wp-block-heading has-text-align-left has-text-color has-link-color wp-elements-1\" style=\"color:#034c96\"><strong>Conditions de service<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ces conditions s\u2019appliquent \u00e0 tous les services de r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers \u00e0 domicile offerts par Services Joseph \u00e0 Montr\u00e9al, \u00e0 Laval et sur la Rive-Sud. En r\u00e9servant un service, vous acceptez ces conditions.<\/p>\n\n\n\n<h2 id=\"h-1-service-a-domicile\" class=\"wp-block-heading\"><strong>1. Service \u00e0 domicile<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les services sont effectu\u00e9s chez le client. Nous ne recevons ni clients ni appareils \u00e0 nos bureaux. Une personne de 18 ans ou plus doit \u00eatre pr\u00e9sente et le technicien doit pouvoir acc\u00e9der \u00e0 l\u2019appareil en toute s\u00e9curit\u00e9.<\/p>\n\n\n\n<h2 id=\"h-2-prix-fixes\" class=\"wp-block-heading\"><strong>2. Prix fixes<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nos prix sont fixes, pas \u00e0 l\u2019heure.<\/li>\n\n\n\n<li>Des frais de visite et de diagnostic s\u2019appliquent \u00e0 chaque appel de service.<\/li>\n\n\n\n<li>Apr\u00e8s le diagnostic, nous vous donnons un prix fixe pour la r\u00e9paration, pi\u00e8ces incluses, avant le d\u00e9but des travaux. Les taxes applicables sont en sus.<\/li>\n\n\n\n<li>Si vous acceptez la r\u00e9paration, les frais de diagnostic d\u00e9j\u00e0 pay\u00e9s sont d\u00e9duits du prix, et vous payez le solde plus les taxes.<\/li>\n\n\n\n<li>Si vous refusez la r\u00e9paration, seuls les frais de visite et de diagnostic sont factur\u00e9s.<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-3-pieces\" class=\"wp-block-heading\"><strong>3. Pi\u00e8ces<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous utilisons la pi\u00e8ce adapt\u00e9e au mod\u00e8le de votre appareil. Si une pi\u00e8ce doit \u00eatre command\u00e9e, nous planifions une deuxi\u00e8me visite. Les pi\u00e8ces fournies par le client ne sont pas couvertes par notre garantie.<\/p>\n\n\n\n<h2 id=\"h-4-paiement\" class=\"wp-block-heading\"><strong>4. Paiement<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Le paiement est exigible sur place \u00e0 la fin des travaux, avec facture imm\u00e9diate. Nous acceptons Visa, Mastercard, Interac, le virement Interac et le comptant.<\/p>\n\n\n\n<h2 id=\"h-5-garantie\" class=\"wp-block-heading\"><strong>5. Garantie<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les r\u00e9parations sont garanties 90 jours, pi\u00e8ces et main-d\u2019\u0153uvre, selon notre <a href=\"https:\/\/josephservices.ca\/fr\/garantie\/\">politique de garantie<\/a>.<\/p>\n\n\n\n<h2 id=\"h-6-annulation-et-report\" class=\"wp-block-heading\"><strong>6. Annulation et report<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e9venez-nous au moins un jour \u00e0 l\u2019avance pour un rendez-vous r\u00e9gulier et au moins 2 heures \u00e0 l\u2019avance pour un rendez-vous le jour m\u00eame. Voir notre <a href=\"https:\/\/josephservices.ca\/fr\/politique-annulation\/\">politique d\u2019annulation<\/a>.<\/p>\n\n\n\n<h2 id=\"h-7-securite\" class=\"wp-block-heading\"><strong>7. S\u00e9curit\u00e9<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Notre technicien peut refuser ou interrompre le travail si les conditions ne sont pas s\u00e9curitaires, par exemple une odeur de gaz, des fils expos\u00e9s, de l\u2019eau pr\u00e8s de composants \u00e9lectriques ou un appareil inaccessible. Si vous sentez une odeur de gaz, quittez les lieux et appelez votre fournisseur de gaz.<\/p>\n\n\n\n<h2 id=\"h-8-droits-des-consommateurs\" class=\"wp-block-heading\"><strong>8. Droits des consommateurs<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rien dans ces conditions ne limite les droits que vous accorde la Loi sur la protection du consommateur du Qu\u00e9bec.<\/p>\n\n\n\n<h2 id=\"h-questions\" class=\"wp-block-heading\"><strong>Questions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Appelez-nous au <a href=\"tel:5146080650\">514 608-0650<\/a> ou \u00e9crivez \u00e0 <a href=\"mailto:info@josephservices.ca\">info@josephservices.ca<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conditions de service Ces conditions s\u2019appliquent \u00e0 tous les services de r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers \u00e0 domicile offerts par Services Joseph \u00e0 Montr\u00e9al, \u00e0 Laval et sur&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_customify_content_layout":"","_customify_sidebar":"","_customify_page_header_display":"","_customify_disable_header":"","_customify_disable_header_top":"","_customify_disable_header_main":"","_customify_disable_header_bottom":"","_customify_disable_page_title":"1","_customify_disable_content_vertical_padding":"","_customify_disable_footer_top":"","_customify_disable_footer_main":"","_customify_disable_footer_bottom":"","_customify_breadcrumb_display":"","_customify_header_transparent_display":"","footnotes":""},"class_list":["post-597","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions de service | Services Joseph<\/title>\n<meta name=\"description\" content=\"Conditions de nos 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