{"id":490,"date":"2026-11-09T18:13:45","date_gmt":"2026-11-09T18:13:45","guid":{"rendered":"https:\/\/josephservices.ca\/fr\/faq\/"},"modified":"2026-11-10T20:32:12","modified_gmt":"2026-11-10T20:32:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/josephservices.ca\/fr\/faq\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\n

Foire aux questions<\/strong><\/h1>\n\n\n\n

Les r\u00e9ponses aux questions qu\u2019on nous pose le plus souvent. Vous ne trouvez pas votre r\u00e9ponse? Appelez-nous au 514 608-0650<\/a>.<\/p>\n\n\n\n

Rendez-vous et secteurs<\/strong><\/h2>\n\n\n\n

Quels secteurs desservez-vous?<\/strong><\/h3>\n\n\n\n

Montr\u00e9al, Laval et la Rive-Sud, dont Brossard, Longueuil, Saint-Lambert, Ch\u00e2teauguay, Chambly et Sainte-Julie. Voir Montr\u00e9al<\/a>, Laval<\/a> et Rive-Sud<\/a>.<\/p>\n\n\n\n

Quelles sont vos heures?<\/strong><\/h3>\n\n\n\n

Nous sommes ouverts 7 jours sur 7, de 6 h \u00e0 22 h.<\/p>\n\n\n\n

R\u00e9parez-vous \u00e0 domicile?<\/strong><\/h3>\n\n\n\n

Oui. Toutes nos r\u00e9parations se font chez vous. Nous ne recevons pas de clients ni d\u2019appareils \u00e0 nos bureaux.<\/p>\n\n\n\n

Comment prendre rendez-vous?<\/strong><\/h3>\n\n\n\n

Appelez au 514 608-0650<\/a> ou prenez rendez-vous en ligne<\/a>. Ayez le num\u00e9ro de mod\u00e8le de l\u2019appareil \u00e0 port\u00e9e de main si possible.<\/p>\n\n\n\n

Comment annuler ou changer un rendez-vous?<\/strong><\/h3>\n\n\n\n

Pr\u00e9venez-nous au moins un jour \u00e0 l\u2019avance pour un rendez-vous r\u00e9gulier, et au moins 2 heures \u00e0 l\u2019avance pour un rendez-vous le jour m\u00eame.<\/p>\n\n\n\n

Prix et paiement<\/strong><\/h2>\n\n\n\n

Combien co\u00fbte une r\u00e9paration?<\/strong><\/h3>\n\n\n\n

Nos prix sont fixes, pas \u00e0 l\u2019heure. Vous payez des frais de visite et de diagnostic, puis vous recevez un prix fixe pour la r\u00e9paration, pi\u00e8ces incluses. Si vous acceptez, les frais de diagnostic d\u00e9j\u00e0 pay\u00e9s sont d\u00e9duits. Voir nos tarifs<\/a>.<\/p>\n\n\n\n

Quand dois-je payer?<\/strong><\/h3>\n\n\n\n

Sur place, \u00e0 la fin des travaux. Nous acceptons Visa, Mastercard, Interac, le virement Interac et le comptant.<\/p>\n\n\n\n

R\u00e9parations et garantie<\/strong><\/h2>\n\n\n\n

Offrez-vous une garantie?<\/strong><\/h3>\n\n\n\n

Oui. Chaque r\u00e9paration est garantie 90 jours, pi\u00e8ces et main-d\u2019\u0153uvre. Voir notre politique de garantie<\/a>.<\/p>\n\n\n\n

Quelles marques r\u00e9parez-vous?<\/strong><\/h3>\n\n\n\n

Toutes les grandes marques, dont LG<\/a>, Samsung<\/a>, Whirlpool<\/a>, Bosch<\/a>, GE<\/a>, Maytag<\/a>, KitchenAid<\/a>, Frigidaire<\/a>, Kenmore<\/a>, Sub-Zero<\/a> et Thermador<\/a>.<\/p>\n\n\n\n

Pouvez-vous r\u00e9parer en une seule visite?<\/strong><\/h3>\n\n\n\n

Plusieurs r\u00e9parations se font en une visite. Si une pi\u00e8ce doit \u00eatre command\u00e9e, nous planifions une deuxi\u00e8me visite pour terminer.<\/p>\n\n\n\n

Vaut-il la peine de r\u00e9parer mon appareil?<\/strong><\/h3>\n\n\n\n

Dans la plupart des cas, oui. Si une r\u00e9paration n\u2019en vaut pas la peine, par exemple sur un vieil appareil avec une panne majeure, nous vous le dirons honn\u00eatement.<\/p>\n\n\n\n

Prenez rendez-vous avec Services Joseph<\/strong><\/h2>\n\n\n\n

Appelez-nous au 514 608-0650<\/a> ou prenez rendez-vous en ligne<\/a>. Nous sommes ouverts 7 jours sur 7, de 6 h \u00e0 22 h, et nous nous d\u00e9pla\u00e7ons \u00e0 domicile \u00e0 Montr\u00e9al, \u00e0 Laval et sur la Rive-Sud.<\/p>\n","protected":false},"excerpt":{"rendered":"

Foire aux questions Les r\u00e9ponses aux questions qu\u2019on nous pose le plus souvent. Vous ne trouvez pas votre r\u00e9ponse? Appelez-nous au 514 608-0650. Rendez-vous et…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_customify_content_layout":"","_customify_sidebar":"","_customify_page_header_display":"","_customify_disable_header":"","_customify_disable_header_top":"","_customify_disable_header_main":"","_customify_disable_header_bottom":"","_customify_disable_page_title":"1","_customify_disable_content_vertical_padding":"","_customify_disable_footer_top":"","_customify_disable_footer_main":"","_customify_disable_footer_bottom":"","_customify_breadcrumb_display":"","_customify_header_transparent_display":"","footnotes":""},"class_list":["post-490","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph<\/title>\n<meta name=\"description\" content=\"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/josephservices.ca\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph\" \/>\n<meta property=\"og:description\" content=\"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/josephservices.ca\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Services Joseph\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JosephServices.ca\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-10T20:32:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/faq\\\/\",\"url\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/faq\\\/\",\"name\":\"FAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#website\"},\"datePublished\":\"2026-11-09T18:13:45+00:00\",\"dateModified\":\"2026-11-10T20:32:12+00:00\",\"description\":\"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/josephservices.ca\\\/fr\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Foire aux questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/\",\"name\":\"Services Joseph\",\"description\":\"R\u00e9parations d'\u00e9lectrom\u00e9nagers\",\"publisher\":{\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#organization\",\"name\":\"Services Joseph\",\"alternateName\":\"Joseph Services\",\"url\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/wp-content\\\/uploads\\\/2022\\\/09\\\/Card-Logo-2022.png\",\"contentUrl\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/wp-content\\\/uploads\\\/2022\\\/09\\\/Card-Logo-2022.png\",\"width\":575,\"height\":574,\"caption\":\"Services Joseph\"},\"image\":{\"@id\":\"https:\\\/\\\/josephservices.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/JosephServices.ca\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph","description":"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/josephservices.ca\/fr\/faq\/","og_locale":"fr_CA","og_type":"article","og_title":"FAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph","og_description":"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.","og_url":"https:\/\/josephservices.ca\/fr\/faq\/","og_site_name":"Services Joseph","article_publisher":"https:\/\/www.facebook.com\/JosephServices.ca","article_modified_time":"2026-11-10T20:32:12+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/josephservices.ca\/fr\/faq\/","url":"https:\/\/josephservices.ca\/fr\/faq\/","name":"FAQ r\u00e9paration d\u2019\u00e9lectrom\u00e9nagers | Services Joseph","isPartOf":{"@id":"https:\/\/josephservices.ca\/fr\/#website"},"datePublished":"2026-11-09T18:13:45+00:00","dateModified":"2026-11-10T20:32:12+00:00","description":"R\u00e9ponses \u00e0 vos questions sur notre service de r\u00e9paration \u00e0 domicile \u00e0 Montr\u00e9al, Laval et Rive-Sud : prix fixes, garantie 90 jours, heures, marques.","breadcrumb":{"@id":"https:\/\/josephservices.ca\/fr\/faq\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/josephservices.ca\/fr\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/josephservices.ca\/fr\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/josephservices.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Foire aux questions"}]},{"@type":"WebSite","@id":"https:\/\/josephservices.ca\/fr\/#website","url":"https:\/\/josephservices.ca\/fr\/","name":"Services Joseph","description":"R\u00e9parations d'\u00e9lectrom\u00e9nagers","publisher":{"@id":"https:\/\/josephservices.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/josephservices.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/josephservices.ca\/fr\/#organization","name":"Services Joseph","alternateName":"Joseph Services","url":"https:\/\/josephservices.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/josephservices.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/josephservices.ca\/fr\/wp-content\/uploads\/2022\/09\/Card-Logo-2022.png","contentUrl":"https:\/\/josephservices.ca\/fr\/wp-content\/uploads\/2022\/09\/Card-Logo-2022.png","width":575,"height":574,"caption":"Services Joseph"},"image":{"@id":"https:\/\/josephservices.ca\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/JosephServices.ca"]}]}},"_links":{"self":[{"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/pages\/490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/comments?post=490"}],"version-history":[{"count":3,"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/pages\/490\/revisions"}],"predecessor-version":[{"id":815,"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/pages\/490\/revisions\/815"}],"wp:attachment":[{"href":"https:\/\/josephservices.ca\/fr\/wp-json\/wp\/v2\/media?parent=490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}